What is your order fulfillment time?

Your piece will ship within 3 business days after your order is received. We ship domestically with UPS ground.

What happens if the piece breaks in transit?

Pieces will be shipped with insurance. Should damage occur during shipping, refunds can be made. Photographs of the damaged piece and the damaged box will be required to claim insurance. This info must be submitted within 3 days of packaged delivery.We will send you a shipping label to return the piece. Once received, we will credit your card. I will Kintsugi the piece. Kintsugi is the Japanese art of repairing broken ceramics by mending breakage with metallic gold lacquer. The golden veins celebrate the piece's rejoined form. Once finished, I will reach back to see if you are interested in buying the resulting piece.

DO you ship internationally?

No. At the moment. we only ship within the United States but we will eventually!

Can you expedite orders and ship faster?

If you need a piece STAT email us prior to purchase and ask if it is possible. We can get a price quote from UPS for faster shipping.

Are your pieces food safe?

We carefully identify pieces which are and are not food safe in each item description. A general rule of thumb is: all metallic glazes ARE NOT FOOD SAFE. All other glazes are food safe. The glazes used are lead free and non toxic.

Can I buy and ship direct as a gift?

Absolutely. Happy to help make this a beautiful gift experience for somebody you love. We can make a note and spiff up the shipping to feel more special.

what kind of clay do you use?

Clay body is identified in each piece description. Typically they are either White Stoneware or Porcelain.

Will you repeat a piece design?

At the moment, no; However, Within the next year we will introduce slip cast/production products.

can your pieces go into the microwave?

None of the metallic glazes can go into a microwave, the rest of the pieces can but we don’t recommend it.

Can i pick up my piece instead of shipping?

Yes you can. My studio is located in Provincetown, Massachusetts. If you are nearby or planning a trip to Ptown, you can schedule a pic up. If you are in the New York City area and if we have a truck heading back to NYC, you can pick up from our home furnishing store Cafiero Select, located in the East Village.

what techniques do you use?

All pieces are hand made on a pottery wheel..

do you charge sales tax?

Pieces shipped to an address in the State of New York will be taxed NYS Sales Tax of 8.875%.

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

• Billing and shipping address(es)

• Details about your orders (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Emails

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a Customer AccountYour Customer Account password has been reset or updatedYou’ve made a purchaseYour order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

• Information about your browser, network, or device

• Your IP address

Visitor data

For customers

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.